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An Episeras support specialist wearing a headset, ready to help over the phone

Contact support

Episeras seizure risk assessment. You are not alone — your care team is here to help.

Support and follow-up

You are not alone. Your care team is here to help:

Patient Support

Contact the service for any question, issue or concern regarding the Episeras solution. This includes app issues, connection problems or device questions, as well as pain, discomfort or any adverse event arising from wearing the earpiece.

Clinical Support

Contact your neurologist for medical questions related to your epilepsy condition or its management.

Contact us

Send us a message and the patient support team will get back to you.

Support information

This contact and support service is intended for questions related to the device and its use only. It does not provide medical advice or handle medical inquiries.